Woman with mental age of a toddler had benefits stopped because she missed her DWP appointment

Benefit tales

The 26-year-old is to be medically assessed for work despite having mind of a three-year-old

A severely disabled woman, with the mental age of a toddler, had her benefits stopped by the Department of Work and Pensions because she “missed an appointment”.

Georgina Ball has aicardi syndrome, a rare brain abnormality which means she suffers from severe epileptic seizures and learning disabilities, and is unable to walk, talk, read or write.

The 26-year-old claims Employment Support Allowance but this was stopped in December after her mum received a letter to say that her daughter had missed an appointment, to be medically assessed for work.

Mum Paula, who is Georgina’s full time carer, says that she never received a letter, and added that even if she did her daughter cannot attend the appointment because the centre does not have the facilities to deal with her needs.

The 53-year-old said: “What three-year-old…

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Can’t use a computer, or read or write very well? Tough. No benefits for you.

Benefit tales

From Kate Belgrave’s b;og:

…………………………..The fact is an employment minister’s claims that most benefit applicants happily apply and manage benefits online masks a monumental problem of exclusion. I meet people who have abandoned hope of applying for or keeping benefits, even though they very clearly need to. Complex application forms, intrusive and judgmental staff and constant rejection (particularly for housing help) are all reasons for this. Problems with reading, writing, using computers and just understanding and meeting the DWP’s convoluted requirements are often also high on the list.

And sure – the service people get at jobcentres these days is often terrible, but that’s because staff and the service have been run into the ground.

I really have lost count of the number of times when jobcentre advisers have told me that nobody has time to help people in need with job application forms, or calls to employers, or even…

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